Human Resources (pg. 11- 20)

In Australia full-time employees are entitled up to 12 months unpaid maternity leave and 4 weeks paid annual leave. What is the legal basis for these entitlements?

• Enterprise agreements

• Collective agreements

• Individual employment contracts

• National Employment Standards

Employees from a company are given ongoing formal appraisals. What might this performance management strategy include?

• Employees participating in on-the-job training

• Employees participating in an induction program

• Employees completing an exit survey upon resignation

• Employees receiving regular feedback on their strengths and weaknesses

A business has taken out workers’ compensation insurance for all of its employees. What legislation has had a direct influence on this decision?

• Affirmative Action Act 1986

• Anti-Discrimination Act 1977

• Work, Health and Safety Act 2011

• Human Rights and Equal Opportunity Commission Act 1986

A manager consults the manufacturing team to assist in creating a new staff induction process. This demonstrates the interdependence of which two business functions?

• Finance and Marketing

• Marketing and Operations

• Operations and Human Resources

• Human Resources and Finance

Joanne is often described as being a leader who does not seek input from staff before making decisions. What leadership style is this?

• Autocratic

• Behavioural

• Democratic

• Political

Customers have complained about broken parts and poor quality since a business began outsourcing part of its production process to a local manufacturer. What disadvantage of outsourcing is demonstrated above?

• Cost savings

• Language barriers

• Simplification of processes

• Loss of control of standards

What indicators would assist a business in assessing worker satisfaction?

• Corporate culture, staff turnover, absenteeism and levels of disputation

• Staff turnover, absenteeism, levels of disputation and profitability

• Absenteeism, levels of disputation, profitability and grievance procedures

• Levels of disputation, profitability, grievance procedures and corporate culture

Which of the following is a likely advantage of individual workplace contracts for a business?

• Higher wage costs

• Reduced flexibility

• High staff turnover

• Increased productivity

An increasing number of women are returning to work after having children. As a result, many businesses have introduced job sharing. What is this an example of?

• Flexible working conditions and a response to legal influences

• Flexible working conditions and a response to social influences

• Improved communication systems and a response to economic influences

• Improved communication systems and a response to social influences

Which of the following is most likely to promote equal employment opportunities in the workplace?

• Introducing paid maternity and paternity leave

• Hiring university graduates

• Replacing part time workers with casual workers

• Promoting workers who have worked longest in the business