
Chapter 17: Teams and Teamwork

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Other
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University
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Hard
Mana TA
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When a group of people is able to achieve more than what its members could by working individually, this is called ________.
social loafing
consensus
viability
synergy
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
One of the recommended strategies for dealing with a group member who engages in social loafing is to ________.
redefine tasks to make individual contributions more visible
ask another member to encourage this person to work harder
give the person extra rewards and hope he or she will feel guilty
just forget about it
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In an organization operating with self-managing teams, the traditional role of ________ is replaced by the role of team leader.
chief executive officer
first-line supervisor
middle manager
general manager
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
An effective team is defined as one that achieves high levels of task performance, member satisfaction, and ________.
resource efficiency
future viability
consensus
creativity
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In the open-systems model of teams, the ________ is an important input factor.
communication network
decision-making method
performance norm
set of membership characteristics
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The team effectiveness equation states the following: Team effectiveness = Quality of inputs + ( ________ − Process losses).
Process gains
Leadership impact
Membership ability
Problem complexity
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A basic rule of team dynamics states that the greater the ________ in a team, the greater the conformity to norms.
membership diversity
cohesiveness
task structure
competition among members
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