OffIce Administration CMMSS

_________is the term used for the number of persons employed by an organization

• labour force

• labour code

• labour ethics

• human resource

Labour (employee) turnover is term used for the number who left the company in relation to the_______

• average number of employees during a given time.

• total number of employees during the time of employment

• average number of employees wanting to stay in the organization

• number of employees returning to the organization

Which of the following is NOT an external factor contributing to high turn over?

•     Better offers  by competitors

• low wages

• State of the Economy

•   Competition for job placement

Which of the following is a way of remedying the lack of training opportunities in the organization?

• showing care and concern

• providing medical support

• Providing in-house training

• helping employees with issues from home

which is not a way of remedying low wages and salriesin the workplace?

• Increase employee wages

• paying all employees home utility bills

• Offer bonus for extra work done

• Share  parts of profits with employees

Which is NOT a way of remedying poor Industrial Relations

• Lock out

• Settle disputes quickly and amicably

• Showing concern for employee welfare

• Rewarding employees for good deeds and performance

As an employee you are not satisfied with your working conditions , what should you most likely do ?

• speak to management about your concerns

• begin to quarrel

• stop working

• bring in the media to see the working conditions

Poor /no Job satisfaction can be improved by all of the following except________

• salary reduction

• Improving the work environment and working conditions

• Improving level of motivation

• Boosting Morale

Employee morale can be improved by all of the following except__________

• refusing to deal with employee issues

• showing concern

• showing appreciation

• rewarding

Which is an external factor affecting employee turn over?

•      

         Globalization 

• Better offers  by competitors

• Competition for job placemen

• all of the above