L3 Business - Business functions

L3 Business - Business functions

12th Grade

10 Qs

quiz-placeholder

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L3 Business - Business functions

L3 Business - Business functions

Assessment

Quiz

Business

12th Grade

Hard

Created by

Victoria Price

Used 3+ times

FREE Resource

10 questions

Show all answers

1.

FILL IN THE BLANK QUESTION

1 min • 1 pt

A functional area that is responsible for researching new, innovative and viable products and ideas and then developing these into commercially viable products. The extent of which this functional area is vital depends on a number of factors, such as the industry and the available finance.

2.

FILL IN THE BLANK QUESTION

1 min • 1 pt

This is the purchasing of raw materials, goods and services for a business. A business needs to identify suitable suppliers who will provide the goods and services needed for the business to carry out its activities.

3.

FILL IN THE BLANK QUESTION

1 min • 1 pt

This is responsible for producing the products to the expected standard. This functional area controls all the production inputs and works closely with the human resource department to ensure the appropriate number of employees with the requisite skills are available for the production process.


4.

FILL IN THE BLANK QUESTION

1 min • 1 pt

The management of the flow of products, services, equipment, people, money and information from the source to the end user. It is concerned about getting everything in the right place for when it is needed.


5.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Responsible for generating revenue through the sales of products and services; ultimately aiming for profit. It often coordinates with the marketing department to create sales promotions, raise brand awareness and with the launch of products. Employees within this functional area will be tasked with developing ways to sell the products and services to the target audience.

6.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Responsible for the interaction with customers. They will deal with everything from enquiries and advice to complaints and feedback. Creating and maintaining good relationships and rapport with customers is vital in creating loyal customers. This department will be responsible for customer interaction from before the sale, through to the after sales.


7.

FILL IN THE BLANK QUESTION

1 min • 1 pt

This department is responsible for the promotion of the business and its goods or services with the aim of increasing sales. They will create and implement various marketing strategies from sales promotions to advertising. They do these with the intention of informing customers of the retail businesses’ products and services.

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