Lecture 10 part 2

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?

• Managers perform a great deal of work at an unrelenting pace
• Managers prefer using formal information systems
• Managers prefer current, specific, ad-hoc information
• Managers prefer oral forms of communication
• Managers give high priority to maintaining a diverse web of contacts

The role of spokesperson falls into which of Mintzberg's managerial classifications?

• Decisional
• Informational
• Interpersonal
• Symbolic
• Leading

Mintzberg outlined three categories of managerial roles:

• interpersonal, informational, and decisional
• control, leadership, oversight
• operational, management, and executive
• cultural, organizational, and technical
• middle management, senior management, executive

The role of negotiator falls into which of Mintzberg's managerial classifications?

• Decisional
• Informational
• Interpersonal
• Symbolic
• Leading

According to Mintzberg, managers in their informational role act as:

• figureheads for the organization
• leaders
• nerve centers of the organization
• negotiators
• liaisons

Which of the following systems support a manager's role as figurehead of an organization?

• DSS
• Telepresence systems
• E-mail
• MIS
• ESS

When managers represent their company in the outside world and perform symbolic duties, they are acting in their:

• decisional role
• managerial role
• informational role
• interpersonal role
• leadership role

As discussed in the chapter text, the three main reasons that investments in information technology do not always produce positive results are:

• management support, technical logistics, and user compliance.
• organization, environment, culture.
• information quality, information integrity, and information accuracy
• information quality, organizational culture, and management filters
• organization, culture, and technology

The concept of management ________ describes situations in which managers act on preconceived notions that reject information that does not conform to their prior conceptions

• filters
• backgrounds
• biases
• inefficiency
• politics

Which quality dimension of information is concerned that all the necessary data needed to make a decision is present?

• Timeliness
• Consistency
• Completeness
• Accessibility
• Validity