Business Essentials: Standard 6.0

If three employees have the same level ability and competence, what factor might a business use to decide which one to promote?

• Seniority

• Gender

• Age

• Tenure

Which of the following is a skill that coaches need to master to be effective?

• Management

• Communication

• Flexibility

• Integrity

Which of the following is one way that employees show loyalty to the business?

• Coming to work on time

• Working overtime without pay

• Ignoring safety hazards

• Socializing with coworkers

Some job application forms ask why the applicant left a previous job. Which of the following would be an acceptable answer to this question?

• I was seeking a more responsible job

• I was expected to do too much work

• I couldn't get along with my supervisor

• I wanted to get out of a difficult situation

Penny finds her daily work tasks to be less mundane now that she understands how they contribute to accomplishing the team's shared vision. Which benefit of a shared vision has helped Penny in this situation?

• It stimulates creativity

• It creates accountability

• It acts as a guide for decision making

• It provides focus for team members' energy

Which one of the following is the most serious consequence to an employee who fails to follow the business's rule of conduct?

• Verbal warning

• Dismissal

• Suspension

• Written documentation

Sharing equipment with your coworkers is an example of what type of behavior that builds positive working relationships?

• Being cooperative

• Carrying your own weight

• Demonstrating courtesy and respect

• Having a good attitude

Which of the following statements about change in the workplace is true?

• Employees usually can refuse to make changes they don't like

• An employee often can change the behavior of coworkers

• Employees accept change better if it is unexpected

• Being receptive to change helps employees to be successful

How does exploring different kinds of activities help to define your own personality?

• It helps you to accomplish more than other employees

• It helps you to motivate others

• It helps you to keep friends

• It helps you to determine what you prefer

Why do many businesses provide opportunities for their employees to continue their education or receive additional training?

• To be able to promote from within

• To provide financial assistance

• To identify problems in the company

• To support the local community college