Directing in Pharmacy Management

Which of the following best describes directing as a function of management?

• Setting goals and objectives

• Organizing resources

• Guiding and influencing employees

• Monitoring performance

Effective directing in pharmacy management contributes to:

• Increased costs

• Decreased employee morale

• Improved patient outcomes

• Higher staff turnover

Communication plays a crucial role in directing within a pharmacy setting by:

• Limiting interaction between staff

• Decreasing clarity in instructions

• Facilitating understanding and coordination

• Increasing conflicts among team members

Which of the following is NOT a strategy for motivating pharmacy staff effectively?

• Recognition and rewards

• Micromanagement

• Opportunities for advancement

• Providing meaningful work

Delegation in pharmacy management is important because it:

• Reduces managerial workload

• Increases employee stress

• Limits employee growth opportunities

• Enhances productivity and efficiency

Conflict resolution is essential in directing within a pharmacy organization to:

• Escalate conflicts among team members

• Maintain a harmonious work environment

• Ignore employee concerns

• Promote competition among employees

Ethical considerations in pharmacy directing involve:

• Fostering a culture of dishonesty

• Ignoring employee well-being

• Upholding integrity and fairness

• Discriminating against certain employees

Goal-setting within a pharmacy context is important for:

• Confusing employees about their roles

• Aligning organizational objectives with employee actions

• Decreasing employee motivation

• Limiting employee autonomy

Empowerment in pharmacy management involves:

• Limiting employee decision-making authority

• Withholding information from employees

• Encouraging employee autonomy and involvement

• Micromanaging every aspect of employee work

It is the key factor in influencing human behavior anchored on the needs, actions, and goals.

• Leadership

• Motivation

• Position

• Overtime Pay