FRONT OFFICE 207

FRONT OFFICE 207

University

•

30 Qs

quiz-placeholder

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FRONT OFFICE 207

FRONT OFFICE 207

Assessment

Quiz

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Other

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University

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Practice Problem

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Ella Canobas

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30 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It is important to welcome and greet the guest when entering in the hotel.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The processing of individual and group bookings and the registration of guest are undertaken at the housekeeping department.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It is important to ask the guest why did she check in in the hotel.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The guest must not informed of the terms and condition of the hotel.

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This document is where all guest charges are entered, either manually or in the computer.

Guest Folio

Daily Arrival List

Registration Form

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Guests with confirmed reservation shall be listed here.

Guest Folio

Daily Arrival List

Registration Form

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In individual registration, a large number of guest are expected to arrive in the hotel.

True

False

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