Which of the following is a pre-determined service type for optimal scheduling within the same medical organization?
NHA CMAA Module 4 Scheduling Quiz

Quiz
•
Specialty
•
11th Grade
•
Medium

Lissa Bartle
Used 60+ times
FREE Resource
25 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Same provider service within the past 3 years
Service provided out-of-network
Service provided with a different provider in the same medical organization
Service provided via telehealth due to different geographic location
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A medical administrative assistant answers a call from a parent who states that their 7-year-old child has a sore throat, runny nose, and earache. The child was last seen 1 month ago for a camp physical. The assistant should schedule the appointment for which of the following durations?
15 minutes
20 minutes
45 minutes
60 minutes
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A medical administrative assistant takes a call from a patient who says they just spoke with their provider and was advised to schedule an appointment for tomorrow for high blood pressure, diabetes, and gout. For which of the following time frames should the assistant schedule the appointment?
15 minutes
30 minutes
45 minutes
60 minutes
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following patient needs is appropriate to schedule for a telehealth appointment?
Complete physical exam
Suture removal
Test results
Fracture
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following types of equipment are required for a telehealth appointment?
Printer
Microphone
Touchscreen
Surge protector
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A patient is scheduled for a recurring therapy session next week and wants to know if they can change the appointment to telehealth. Which of the following actions are required prior to the telehealth appointment?
The patient will need to sign a medical records release form
The patient will need to consent to telehealth
The provider will need to notify the patient that telehealth is not available for therapy
The medical assistant must obtain preauthorization for the use of telehealth
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To initiate the patient registration process, the medical administrative assistant will ask for which of the following types of verification information?
Proof of bank account number
Credit card on file
License plate number
Medical insurance policy numbers
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