
EMH Basics
Authored by Monique Reid
Professional Development
Professional Development
Used 2+ times

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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does EMH stand for?
Ellie Mental Health
Ellie Mentality Health
Ellie Management & Health
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
We refer to our customers as….
Clinicians
Members
Clients
Curators
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
The medical professionals that partner with Ellie; We refer to them as….
Clinicians
Providers
Therapists
Doctors
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The Location ID/Tage/Code indicates what?
The location of the clinic
The location of the clinic, the franchise ID, & the # of franchisees
The location of the clinic, the Valant ID, & the # of providers in each clinic
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the call flow steps in the correct order?
Match and Schedule
Call Opening
Portal
Profile
Call Closing
After Call Work
Call Opening
Match and Schedule
Portal
Profile
Call Closing
After Call Work
Call Closing
After Call Work
Call Opening
Match and Schedule
Portal
Profile
Call Opening
Match and Schedule
Profile
Portal
Call Closing
After Call Work
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The phone # that the clients call in order to get help from the website is known as the….
Clinic Phone #
Franchise Owner Phone #
The Vanity Line
The Clinic Director Phone #
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What are the 3 BIG pieces you need for Ellie Match? (Select all that apply)
Age
Location
Insurance
Name
Address
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