TLE 9 4TH MONTHLY EXAM JOSHUA

It is the art and science of planning, preparing, cooking, and serving of quality meals in large quantities.

• Food Service

• Cooking methods

• Sanitation

• wake up service
• laundry service
• minibar
• gift shop service

• wake up service
• bell service
• shoeshine service
• airport shuttle

• room service
• business center
• bell service
• laundry service

At this phase, guest settles his/her account for checking out.

• Arrival stage

• Departure stage

• Pre-arrival stage

• Occupancy stage

In this stage, guest sign in the registration record for stamping and record keeping.

• arrival stage

• departure stage

• pre-arrival stage

• occupancy stage

This is an equipment used to convert sound and electrical waves into audible relays for communication.

• printer

• Fax machine

• PIN

• Telephone

If you want to contact someone you have to ........ their number.

• delete

• understand

• dial

• eat

ROOM SERVICE IS A GREAT OPPORTUNITY TO INCREASE REVENEU.

• TRUE

• FALSE

THE TELEPHONE MUST BE ANSWERED QUICKLY

• FALSE

• TRUE