Kotter's 8-Step Change Model

According to John Kotter's 8-Step Change Model, what is the first step to initiate change?

• Build on the change

• Recognize and reward people

• Keep communicating the vision

• Create a sense of urgency

What is the purpose of creating a vision for change in the change management process?

• To explain the values central to the process

• To recognize and reward people

• To create short-term wins

• To build on the change

What is one of the key responsibilities of a powerful coalition in change management?

• Recognize and reward people

• Keep communicating the vision

• Create short-term wins

• Show support for the idea

What is the importance of removing obstacles in the change management process?

• To build on the change

• To create short-term wins

• To help team members progress

• To recognize and reward people

Which step in Kotter's Change Model involves talking about the vision frequently and embedding it in everything you do?

• Creating short-term wins

• Keep communicating the vision

• Building on the change

• Anchoring the change