ACTIVITY - COMMERCIAL MANAGEMENT

What is the meaning of CRM?

• Management Customer Relationship

• Client relation monument

• Customer relationship management

• Commercial Relation Marketing

“A leader is a person who can persuade people to do what he wants" According to the sentence above a leader's leadership:

• Political

• Military

• Strategist

• Businessman

One of the characteristics of a líder is?

• An emotional leader

• Consistent with his family's needs

• Impatient

• Self control

Client involved in the development of the product or service

What are the stages of the administrative process?

• planning, organization, direction and control

• Organization planning adress and conrrol

• Direction control planing and process

• Planing organizatione direction and contro

A leader is a person who is with the people and keeps them together

• False

• True

Ancient method used to exchange goods

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