Stellantis CEC Weekly Newsletter Quiz

What is the purpose of case age dispositioning according to the Stellantis CEC Weekly Newsletter?

• To provide entertainment for employees

• To clarify why a case is still open and ensure the case disposition code is updated

• To list the employees of the week

• To schedule weekly meetings

Which resource is suggested for review to understand when to use each Case Age Disposition?

• The company's annual report

• The weekly meeting minutes

• Answer Hub Article 14250

• The employee handbook

What is one of the best practices for updating the Case Age Disposition every time you work the cases?

• To have a supervisor review each case

• To ensure that the client understands the total volume of cases

• To update the case disposition code

• To close the case as soon as possible

What is the 'Fun Fact of the Week' mentioned in the Stellantis CEC Weekly Newsletter?

• Australia is wider than the moon

• The moon is wider than Australia

• The newsletter is the most read document in the company

• Case age disposition is a new company policy

What is the launch date for 'Free to Move' in Florida as mentioned in the updates and reminders?

• 4/1/24

• 4/16/24

• 5/1/24

• 5/16/24

When is the scheduled site visit of Stellantis and Alta Senior Leaders?

• Week of 4/1/2024

• Week of 4/15/2024

• Week of 5/1/2024

• Week of 5/15/2024

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