Business Communication

Is a method of exchanging

information and ideas through

physical symbols.

• Traditional Written Communication

• Traditional Oral Communication

• Instant and Text Messaging

• Social Media

Refers to the process of

expressing information or ideas

by word of mouth.

• Traditional Written Communication

• Traditional Oral Communication

• Instant and Text Messaging

• Social Media

This gives companies tremendous

opportunities to connect with people

online

• Traditional Written Communication

• Traditional Oral Communication

• Social Media

• Instant and Text Messaging

This are considered more

conventional channels of

communication.

• Traditional Written Communication

• Traditional Oral Communication

• Social Media

• Instant and Text Messaging

This are becoming increasingly

popular at work. For short

messages and quick questions,

these channels are ideal.

• Social Media

• Instant and Text Messaging

• Traditional Oral Communication

• Traditional Written Communication

Refers to the process of selecting the most effective method or tool to convey a message to your target audience.

• Choosing Communication Media

• Convergence of Communication media

• Social Media

• Instant and Text Messaging

Is the merging of traditional and digital communication technologies, industries, and services.

• Choosing Communication Media

• Instant and Text Messaging

• Convergence of Communication media

• Social Media

Companies use ___ to connect with employees

and customers.

• Blogs

• Microblogs

• Multimedia

• Wikis

Is a blend of blogging and instant messaging that

allows users to create a short messages to be

posted and shared with an audience online.

• Blogs

• Microblogs

• Multimedia

• Wikis

Social networking sites are for communities of

people who share common interests or activities.

• Wikis

• Social Networking

• Blogs

• Microblogs