PMI Cert Practice 1

A person or group who provides resources or support for the project and is accountable for enabling success. Can be external or Internal.

• • Business partner

• Functional Manager

• Sponsor

• Team Members

An individual, group, or organization that may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project, program, or portfolio.

• • Business partner

• Stakeholder

• Sponsor

• Team Members

Talking with a manager or higher level is vertical.

• vertical communication

• horizontal communication

• bi-directional communication

• forward communication

Communicating with someone in your same department is

• vertical communication

• horizontal communication

• bi-directional communication

• forward communication

A couple is trying to book a wedding venue, and they simply cannot decide whether they would like to sign the contract. Every time you intervene, it makes matters worse. You decide to stop talking, and allow them to work it out. They finally decide to move forward. Which Approaches to Conflict Resolution is this?

• confronting

• compromising

• withdrawing

• smoothing

A significant point or event in a project, program, or portfolio.

• objective

• benchmark

• milestone

• requirement

The approved version of a work product, used as a basis for comparison to actual results.

• baseline

• benchmark

• milestone

• requirement

The features and functions that characterize a product, service, or result.

• baseline

• benchmark

• milestone

• scope

The comparison of actual or planned products, processes, and practices to those of comparable organizations to identify best practices, generate ideas for improvement, and provide a basis for measuring performance.

• baseline

• benchmark

• milestone

• requirement

The uncontrolled expansion to product or project scope without adjustments to time, cost, and resources.

• Kanban

• Scrum

• Scope Creep

• Waterfall