Chapter 6: Motivating Employees (1)

How does a motivated workforce impact competitiveness, productivity, efficiency, and quality?

• It has no impact on competitiveness, productivity, efficiency, and quality.

• It leads to decreased competitiveness, productivity, efficiency, and quality.

• It leads to increased competitiveness, productivity, efficiency, and quality.

• It only impacts competitiveness.

Maslow's Hierarchy outlines different levels of needs from basic to ___

What is labor turnover?

• The rate at which employees join a business.

• The rate at which employees leave a business.

• The rate at which employees are promoted in a business.

• The rate at which employees are trained in a business.

Herzberg's two-factor theory distinguishes between hygiene factors and ______ in the workplace.

What does absenteeism refer to?

• Employees' non-attendance at work with valid reasons

• Employees' non-attendance at work without valid reasons

• Employees' attendance at work without valid reasons

• Employees' attendance at work with valid reasons

List down the hygiene factors of Herzberg's two-factor theory.

F.W. Taylor's theory of economic man suggests humans are motivated by ___

What are not motivators

• 1. Implementing a policy where employees are required to participate in daily dance-offs to boost morale.

• the work itself and its challenges, responsibility, advancement thru promotions

• 1. Organizing compulsory team-building activities that involve trust falls from increasingly higher heights.

• achievement and recognition for achievement

• Reward based system earned from contributing to more work