ERP vs CRM Quiz
Authored by Rusalbiah Che Mamat
Business
12th Grade
Used 1+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does CRM stand for?
Customer Relationship Management
Customer Retention Management
Enterprise Resource Planning
Customer Resource Management
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which system helps manage the sales pipeline and automate sales activities?
ERP system
CRM system
HR system
BI system
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which system is more focused on a specific part of the business such as sales force automation?
CMS system
SCM system
CRM system
ERP system
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does ERP stand for?
Enterprise Resource Planning
Customer Relationship Management
Enterprise Risk Planning
Employee Resource Planning
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which system is meant to provide broader capabilities across the entire business?
BI system
HR system
CRM system
ERP system
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which system is typically designed specifically for sales force, customer service, and marketing activities?
CMS system
CRM system
ERP system
SCM system
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which system can handle functions like financials, inventory management, and warehouse management?
BI system
HR system
CRM system
ERP system
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