
Customer Service, Module-XI, (1st)
Quiz
•
Other
•
12th Grade
•
Practice Problem
•
Hard
Alok Sahoo
FREE Resource
Enhance your content in a minute
25 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A person who buys a product is a .
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Service given to the customer before, during or after a purchase is .
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Growth of business is based on how you customers .
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Harish has taken up his family business of ironing clothes. His customers are not happy with the service. What should Harish do to make his business better?
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pushpa and Kavya have opened a shop for baby clothes in Bangalore and Chennai. Bangalore outlet is gaining more popularity and profit? How is it?
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A dissatisfied customer means
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A customer who buys a product for the first time is .
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