Chapter 3: The Lodging Industry

Complete control over every aspect of their business is one of the advantages of independent ownership.

• YES

• NO

The following are disadvantages of independent ownership except

• A. Confront the most difficult financial challenges

• B. Limited advertising and sales budget

• C. Operating freedom

What is chain ownership?

• A. An individual or company opened a hotel and manage it.

• B. Parent-owned and operated by the brand name.

  .

• C. Unusual bond with the community

Most __ often located in or near business district, travel destinations and airports.

• A. Motels

• B. Hotels

• C. Inn

Motels are more expensive compared to hotels

• A. True

• B. False

The following are the terms used for “inn” except?

• A. Bed and Breakfast

• B. Rest and Relax

• C. Boutique hotel

In Malaysia, in which major cities can capsule hotels be found?

• A. Kuala Lumpur & Penang

• B. Kuala Lumpur & Johor

• C. Johor & Selangor

What capsule hotel considered as a good hotel?

( can choose more than one)

• A. Easily accessible with public transport

• B. Very close to numerous shopping complex, cafes, and retail shop

• C. Use our own data for a better network

How does the budget hotel cater to the dining preferences of its guests, considering the absence of on-site food and beverage services?

• a) By providing complimentary meals for all guests

• b) Offering a diverse menu through room service

• c) Guiding guests to nearby restaurants for their dining needs

In what ways does the budget hotel ensure a family-friendly environment?

• a) By providing in-room childcare services

• b) Tailoring special packages for families

• c) Offering on-site entertainment options for children