Video Quiz 1

In situation one, what did Mr. Jason have a reservation for?

• Breakfast

• Lunch

• Dinner

• Brunch

What did the boys order for a drink in situation one?

• Apple juice

• Orange juice

• Water

• Coca

In situation two, what did the child prefer for a drink?

• Hot apple juice

• Orange juice

• Milk

• Cold apple juice

What did Mary order for dessert in situation four?

• Chocolate ice cream

• Strawberry cake

• Cheesecake

• Mango ice cream

In situation five, what did the customer ask for after finishing the meal?

• Coffee

• Feedback

• Dessert

• Bill

What did the customers praise about in the feedback in situation six?

• Rude staff

• Great customer service

• Food being cold

• Slow service

What did the customers find a bit salty in the feedback in situation six?

• Steak

• Fish dish

• Pumpkin soup

• Lasagna

What did the customers appreciate about the food in the feedback in situation six?

• Delicious

• Salty

• Bland

• Burnt

What did the customers appreciate about the service in the feedback in situation six?

• Friendly and helpful staff

• Unhygienic environment

• Slow service

• Rude staff

What did the customers suggest in the feedback in situation six?

• To improve food quality

• To close the restaurant

• To increase prices

• To reduce portion sizes