OSC meeting

Which is NOT a value of the Kootenai Health Way?

• Compassion

• Flexibility

• Engagement

• Safety

What are the patient's aspirations of schedule utilization?

• 70%

• 90%

• 100%

• 80%

Who do you call to schedule for imaging?

• The Hospital

• Kootenai Outpatient Imaging

• Heart Clinic

• Interventional Radiology

Who is Kootenai Health's CEO?

• Shelly Janke

• Tom Tsai

• Jon Ness

• Jamie Smith

Kootenai Health's Mission is to: Improve the health one __________ at a time in a friendly and professional culture committed to superior quality and safety.

• Patient

• Person

• Friend

• Life

Where do you see the visit disposition in EPIC?

• In the Check-out Prompt

• In the Storyboard

• In the Department Appointments Report

• In Appointment Desk

Which 3 insurances need a linked referral to "office visits"?

• V.A., Medicaid, & Blue cross

• Medicaid, Kaiser, & V.A.

• Kaiser, Blue cross, & Medicaid

• Cigna, United, & Kaiser

How many chemo starts can each nurse have at a time?

• 2

• 3

• 1

• 4

When should you have a linked referral to an infusion appointment?

• Never

• When Available

• Only On Fridays

• Always

What is Tom's favorite past time?

• Golfing

• Skiing

• Fly Fishing

• Sky Diving