REVISION TOPIC 1&2

Spoken communication includes

• Verbal

• Non Verbal

• Accent

• Volume

Which of the following contributes the most in terms of percentage for an effective communication?

• Body language

• Paralinguistic cues

• words

Elis was communicating with Danny, however Danny was having slight headache thus could not comprehend Elis thus keep asking Elis to repeat. Which of the following are the cause for Danny's issue

• words

• non- verbal

• barriers

• speaking context

Janny is sick and could not focus in class, thus did not comprehend the lesson in class. Which of the following would be the barrier of an ineffective communication?

• Psychological

• Physiological

• Environmental

• Social

During college briefing, Ali made acquaintance with Rahman. What type of communication would both of them have?

• Intrapersonal

• Interpersonal

• Impersonal

• Self-talk

Active listening is

• Focus to understand the message to respond

• Hear sounds as message

• one of the five senses

• an inactive process in the communication process

The process of listening is as follows

• Listen> respond>interpret>clarif

• Listen>interpret>clarify> respond

• Listen>respond>clarify>interpret

• Listen>clarify>interpret>respond

Rania meets with her friends during the semester break. She was excited to share her university experience with her friends. However, she was disappointed because one of her friends kept interrupting mid-conversation while the other constantly wanted to change the topic. Why is the communication not effective? (You may choose more than one answers)

• No focus on the message

• interrupting and imposing

• didn't wait for the Rania to pause before interrupting

• didn't stay in the communication

To actively listen, you need to be involve in the communication process

• True

• False

Listening and hearing is the same

• True

• False