Communication Quiz1

What section of an email comes after the body?

• A) Complimentary close

• B) Reference

• C) Header

• D) Salutation

Oral communication is also known as_______________

• A) Verbal communication

• B) Nonverbal communication

• C) Face-to-face communication

• D) None of the options is correct

_____________ is between the organisation and other organisations or individuals.

• A) External communication

• B) Internal communication

• C) Medium of communication

• D) Communication

A _________ is the information or instructions being passed by the sender to the receiver.

• A) Message

• B) Sender

• C) Receiver

• D) Feedback

What does the CC mean in emails?

• A) A copy of Email sent to some one apart from the recipients

• B) Computer copy

• C) Communication copy

• D) Common copy

All true communication must have the following:

• A) A sender and a receiver

• B) A speaker and a listener

• C) A speaker and an interpreter

• D) A hearer and a listener

Which of the following is NOT an example of a written communication?

• A) Meeting

• B) Memorandum

• C) Report

• D) Notice

Concreteness reinforces confidence and ___________________

• A) Puts action in your words

• B) Includes only relevant material

• C) Gives something extra when desirable

• D) Uses the right level of language

You are Inviting your old teacher to an event to give a short speech for 10 minutes. What type of email are you going to send?

• A) Formal Email

• B) Informal Email

• C) Both formal and informal email

• D) Nonverbal communication

Communication is when the SENDER speaks AND the ________ accurately decodes its meaning.

• A) Receiver

• B) Sender

• C) Channel

• D) Feedback