ODB Chapter 7

Organizational values consist of...

• Desired end states or outcomes

• Specific norms, rules, and SOPs

• Desired modes of behavior

• All of the choices are correct

The set of shared values and norms that control organizational members’ interactions with each other and with people outside the organization.

• Organizational culture

• Organizational values

• Organizational norms

• None of the choices is correct

General criteria, standards, or guiding principles that people use to determine which types of behaviors, events, situations, and outcomes are desirable or undesirable.

• Organizational culture

• Organizational values

• Organizational norms

• None of the choices is correct

Standards or styles of behavior that are considered acceptable or typical for a group of people.

• Organizational culture

• Organizational values

• Organizational norms

• None of the choices is correct

Organization is transmitting its culture through...

• Socialization

• Ceremonies

• Stories

• Languages

The roots of organization culture

• Organizatinal structure

• Organizational ethics

• Property right system

• Characteristics of its people

The rights that an organization gives to its members to receive and use organizational resources.

• Social responsibility

• Property rights

• Organizational right

• Organizational ceremonies

Low end of social responsibility

• Obstructionist approach

• Defensive approach

• Accommodative approach

• Proactive approach

High end of social responsibility

• Obstructionist approach

• Defensive approach

• Accommodative approach

• Proactive approach

The acknowledgment of the need to support social responsibility.

• Obstructionist approach

• Defensive approach

• Accommodative approach

• Proactive approach