Organizational Behavior - Chapter 3 Quiz

What is perception?

• A process of selecting information from the environment

• A process of organizing sensory impressions

• A process of creating an internal representation of the external world

• A process of interpreting information from the environment

What factors influence perception?

• Perceiver, Target, Situation

• Perceiver, Object, Setting

• Perceiver, Object, Event

• Perceiver, Target, Setting

What is the halo effect?

• Believing others have the same beliefs and behaviors as oneself

• Selective interpretation based on interests and attitudes

• Evaluation of a person's characteristics based on recent comparisons

• Projection of one's own characteristics onto others

What is the expectancy effect also known as?

• Pygmalion effect

• Recency effect

• Contrast effect

• Primacy effect

What is the fundamental attribution error?

• Attributing successes to external factors

• Underestimating the influence of internal factors

• Blaming others for failures

• Overestimating the influence of external factors

What is the self-serving bias?

• Blaming others for successes and failures

• Underestimating the influence of internal factors

• Attributing successes to external factors and failures to internal factors

• Attributing successes to internal factors and failures to external factors

What is the implication of attribution theory for explaining organizational behavior?

• It ignores the role of perception in behavior

• It helps in understanding the causes of behavior

• It emphasizes the influence of external factors

• It focuses on the internal states of individuals

How are our perceptions of our own actions different from our perceptions of the actions of others?

• We attribute our successes to external factors and failures to internal factors

• We attribute our successes to internal factors and failures to external factors

• We blame others for our failures

• We underestimate the influence of external factors

How does selectivity affect perception?

• It leads to projection of one's own characteristics onto others

• It creates a tendency to find in others what was expected in the first place

• It affects the evaluation of a person's characteristics based on recent comparisons

• It causes individuals to interpret based on their interests and attitudes

What is the best way to manage the perception process?

• Seek information from various sources to confirm personal impressions

• Blame others for failures

• Underestimate the influence of external factors

• Ignore common perceptual distortions