The Receptionist

Choose those responsibilities below that match the duties of a receptionist:(four answers are correct)

• Answer the phone

• Smile

• Count the cash drawers

• Fix the magazines

• Greet the clients

Choose those responsibilities of a receptionist in a hair salon:(four answers are correct)

• Get coffee or water

• Tell stylists the client is here

• Fix broken clippers

• Wash & Dry towels

• Tidy up always

Choose those responsibilities below that match the duties of a receptionist:(one answer is correct)

• Provide rides home for the clients

• Read magazines

• Handle complaints

• Read your personal messages on your phone

• Make personal phone calls with business phone

Which of the following is a main duty of a receptionist?

• enthusiastic and having the ability to multitask

• dealing with outgoing mails

• answering of telephone calls

• what to do in an emergency

The person who works in the reception area

• visitor

• manager

• receptionist

• supervisor

Which of these cannot be found on the wall of a reception?

• reception signage

• office directory

• staff register

• mission statement

A special place arranged in a reception for visitors to sit is called

• waiting area

• guest room

• rest room

• lobby

Which of the following is a receptionist quality?

• politeness and having good interpersonal communication skill

• maintaining a reception register

• word processing

• dealing with different types of visitors

Which of these is part of the secretariat duty of a receptionist?

• making calls

• taking minutes of office meetings

• preparing coffee for visitors

• keeping the office environment clean

________ is a statement bearing the goals and objectives of the business