Conflict Resolution Techniques Quiz
Authored by Kevin Burrows
Life Skills
8th Grade
Used 3+ times
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24 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is an effective strategy to avoid getting defensive during a conflict?
Use humor to break the tension
Blame the other person for the conflict
Listen actively and try to see things from their perspective
Constantly contradict the other person
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you avoid doing in a conflict in order to establish an atmosphere of respect?
Being accommodating
Using humor when appropriate
Listening actively
Blaming others
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is active listening considered an effective conflict resolution technique?
To understand the other person's point of view and find common ground
To formulate counter arguments while the other person is speaking
To show that you can compromise
To discover flaws in the other person's argument
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the benefit of using 'I' statements during a conflict?
To show that you can compromise
To signal mutual respect and encourage the other person to rethink their behavior
To avoid expressing your own opinion
To put the other person on the defensive
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is it important to tame your emotions during a conflict?
To show that you can compromise
To use humor to break the tension
To avoid speaking in anger or frustration and to discuss things in a reasonable manner
To make the other person feel uncomfortable
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When is it appropriate to use humor as a conflict resolution technique?
To show that you can compromise
To offend the other person and make fun of their position
To break the tension and focus on something other than the subject of conflict
To avoid discussing the conflict altogether
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you prioritize when resolving a conflict?
Being right at all costs
Resolving the conflict over being right
Avoiding the conflict altogether
Using humor to break the tension
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