ICT Applications (Online Booking, Internet Banking)

What enables customers to conduct financial transactions and manage accounts online?

• Online booking system

• Internet banking

• Automated teller machine

• Personal identification number

What allows users to link their bank accounts to their mobile numbers for easy peer-to-peer transactions?

• PromptPay

• Internet shopping

• Personal identification number

• Debit card

Which of the following is a disadvantage of using an ATM?

• Can access account from anywhere

• Often located in unsafe places at night

• Faster service than going to a bank branch

• Provides many services without visiting a bank 

A main characteristic of internet shopping is:

• Long queues at stores

• Physical examination of goods before purchase

• Access to online stores via web browsers 

• Face-to-face interaction with staff

What does the personal identification number (PIN) help provide when making electronic transactions? 

• Interest rates on loans

• Authentication and access to accounts

• Comparison between products

• Shipping and handling costs

A benefit of online booking for sporting events is:

• Impersonal customer service 

• Exposure to technical glitches

• Easy access to seat selection 

• Requirement to wait in long queues