MH32-1.02 SEM 2 Study Guide

All the ways in which people differ are known as

• culture.
• diversity.
• subculture.
• ethnocentrism.

Which of the following characteristics is a primary dimension of diversity:

• Age
• Income
• Language
• Religion

Which of the following characteristics is a secondary dimension of diversity:

• Race
• Ethnicity
• Gender
• Geographic location

Valuing diversity means

• ignoring differences.
• minimizing differences.
• acknowledging differences as assets.
• acknowledging differences as problems.

Which of the following is evidence that diversity cannot be avoided:

• The demographic makeup of today’s workforce
• Stereotypes and prejudices
• Language barriers
• The value placed on individualism

Barry’s family is originally from Ireland. Their customs, habits, and traditions are known as their

• culture.
• stereotype.
• diversity.
• religion.

Even though she’s very different from them, Marci values her coworkers and their ideas. She’s willing to adjust her opinions and behaviors because she shows

• communication.
• prejudice.
• cultural sensitivity.
• ethnocentrism.

Tom believes that his own culture is naturally better than other cultures. This is an example of :

• cultural sensitivity.
• diversity.
• individualism.
• ethnocentrism.

Judgments based on feelings rather than facts are

• prejudices.
• stereotypes.
• religious differences.
• color associations.

Which of the following is an example of a businessperson developing cultural sensitivity:

• Practicing oral presentation skills
• Taking a course in ancient history
• Learning differences in body language
• Studying road maps of various countries