Management and Organizational Behavior Quiz

Which type of team is composed of employees from different departments formed to deal with a specific activity only until that task is complete?

• Cross functional team

• Functional team

• Task force

• Self managed team

What is the process of regulating organizational activities to make them consistent with the expectations established in plans, targets, and standard performance?

• Leadership

• Communication

• Control

• Innovation

What is the comprehensive management control system that balances traditional financial measures with operational measures relating to a company’s critical success factors?

• Total Quality Management

• Balance Scorecard

• Benchmarking

• Six Sigma

Which type of negotiation assumes that all parties want to come up with a creative solution that can benefit both sides of the conflict?

• Distributive negotiation

• Integrative negotiation

• Collaborative negotiation

• Adversarial negotiation

What is the process of measuring products, services, and practices against the toughest competitors?

• Quality circle

• Continuous Improvement

• Benchmarking

• Six Sigma

Which type of budgeting requires a complete justification for every line item in a budget?

• Zero based budgeting

• Incremental budgeting

• Top down budgeting

• Bottom up budgeting

What is the approach to planning that starts at zero and requires a complete justification for every line item in a budget?

• Incremental budgeting

• Bottom up budgeting

• Zero based budgeting

• Top down budgeting

Which financial statement provides the basic information used for budgetary control?

• Expense budget

• Capital budget

• Revenue budget

• Cash budget

What is the tendency for the presence of others to enhance one's performance?

• Conformity

• Obedience

• Groupthink

• Social facilitation

Which type of conflict is interpersonal incompatibility that creates tension and personal animosity among people?

• Task conflict

• Relationship conflict

• Intergroup conflict

• Intragroup conflict