Troubleshooting

When a user reports slow internet connectivity, what is a common initial troubleshooting step?

• Reboot the computer

• Check for malware

• Restart the router

• Update the web browser

What is the first step in the troubleshooting process?

• Implement a solution

• Identify the problem

• Test the solution

• Document the issue

If a computer is not powering on, what should you check first?

• Hard drive

• RAM

• Power supply

• Network connection

A user is experiencing frequent software crashes. What might be a potential cause?

• Insufficient RAM

• Slow internet connection

• Corrupted hard drive

• Outdated printer drivers

When troubleshooting a network issue, what command can you use in the command prompt to check the connectivity between two devices?

• ping

• tracert

• ipconfig

• netstat

A printer is not responding to print requests. What should you check first?

• Printer ink levels

• Printer drivers

• Paper tray

• USB cable connection

What is the purpose of Safe Mode in Windows troubleshooting?

• It provides a faster computing experience

• It allows for easier software installation

• It starts the computer with minimal drivers and services

• It enhances graphics performance

A computer is displaying a "No Bootable Device" error. What could be a potential cause?

• Faulty power supply

• Corrupted operating system

• Malware infection

• Overheating CPU

What is the significance of the Windows Event Viewer in troubleshooting?

• It displays real-time weather updates

• It logs system events and errors

• It provides a platform for online gaming

• It controls user account settings

A user is unable to access a specific website. What could be a potential troubleshooting step?

• Update the antivirus software

• Check the browser history

• Clear DNS cache

• Upgrade the operating system