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25 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the ways we show our Employees “We Care” for them?
CONNECT WITH YOUR STAFF
HELP
TEACH
ENGAGE WITH YOUR STAFF,
HELP,
TEACH
DISPLAY, USE, SHARE THE OUTCOME
NONE OF THE ABOVE
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the Six Principles of Influencing?
Respect.
Empathy
Win Win Mindset
Emotional Currency
Persuasion
Relationship Building
Reiterate.
Empathy
Positive Mindset
Emotional Currency
Positive Behaviour
Stake Holder Management
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are 4 values of RD?
Customer value, Ownership mindset, Respect, Integrity
Customer Experience,
Entrepreneurial spirit, Challenge the status quo, Work with utmost Respect
Customer is always right,
Entrepreneurial spirit, Challenge the status quo, Work with utmost humility
None of the above
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first dysfunction of Team ?
Avoidance of accountability
Lack of commitment
Fear of conflict
Absence of trust
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the best way to handle "absence of trust" as per 5 dysfunctions of trust.
Be human
Demand debate
Focus on clarity & closure
Confront difficult issues
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
While you are listening to any of team member’s problem, ensure to: Tick all that applies:
Be attentive
Tell them you already know what they have to say
Hear patiently
Pretend to listen
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the fifth stage of 5 dysfunction of team ?
Lack of Accountability
Fear of Conflict
Inattention to Results
Lack of Commitment
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