Dynamics 365 Customer Insights Predictive Analytics Quiz

Dynamics 365 Customer Insights Predictive Analytics Quiz

Professional Development

10 Qs

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Dynamics 365 Customer Insights Predictive Analytics Quiz

Dynamics 365 Customer Insights Predictive Analytics Quiz

Assessment

Quiz

Computers

Professional Development

Easy

Created by

CloudThat Technologies

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary purpose of predictive analytics in Dynamics 365 Customer Insights?

To analyze historical data

To predict future customer behavior

To manage financial transactions

To generate reports

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which data types are commonly used in predictive analytics within Dynamics 365 Customer Insights?

Only structured data

Only unstructured data

Both structured and unstructured data

No data is used

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does Dynamics 365 Customer Insights use machine learning in predictive analytics?

To perform basic data validation

To generate static reports

To identify patterns and make predictions

To manually input predictions

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary benefit of using predictive analytics in customer-centric applications like Dynamics 365 Customer Insights?

Reduced system complexity

Improved decision-making based on future predictions

Decreased system security

Faster data processing

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which module in Dynamics 365 Customer Insights is dedicated to predictive analytics?

Data Integration

Power BI

Predictive Analytics Module

Customer 360 views

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does predictive analytics contribute to customer engagement in Dynamics 365 Customer Insights?

By reducing customer feedback

By automating marketing campaigns

By excluding certain customer segments

By increasing customer wait times

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What role does historical customer data play in the predictive analytics process?

It is irrelevant to predictive analytics

It helps identify patterns for future predictions

It is used for financial analysis

It is only used for reporting purposes

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