What is the primary purpose of predictive analytics in Dynamics 365 Customer Insights?

Dynamics 365 Customer Insights Predictive Analytics Quiz

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To analyze historical data
To predict future customer behavior
To manage financial transactions
To generate reports
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which data types are commonly used in predictive analytics within Dynamics 365 Customer Insights?
Only structured data
Only unstructured data
Both structured and unstructured data
No data is used
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does Dynamics 365 Customer Insights use machine learning in predictive analytics?
To perform basic data validation
To generate static reports
To identify patterns and make predictions
To manually input predictions
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary benefit of using predictive analytics in customer-centric applications like Dynamics 365 Customer Insights?
Reduced system complexity
Improved decision-making based on future predictions
Decreased system security
Faster data processing
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which module in Dynamics 365 Customer Insights is dedicated to predictive analytics?
Data Integration
Power BI
Predictive Analytics Module
Customer 360 views
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does predictive analytics contribute to customer engagement in Dynamics 365 Customer Insights?
By reducing customer feedback
By automating marketing campaigns
By excluding certain customer segments
By increasing customer wait times
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What role does historical customer data play in the predictive analytics process?
It is irrelevant to predictive analytics
It helps identify patterns for future predictions
It is used for financial analysis
It is only used for reporting purposes
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