In business, how do AI-powered chatbots contribute to customer support?

IS207 Final Exam (Part 2)

Quiz
•
Business
•
University
•
Medium
Junice Ilagan
Used 5+ times
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40 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Providing investment and financial planning advice
Diagnosing medical conditions
Answering user inquiries in real time
Creating immersive virtual environments
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
As a small business owner creating handcrafted jewelry, which e-commerce model would involve selling your products directly to individual consumers, allowing them to browse, make purchases, and have items delivered to their homes?
Business-to-Business (B2B)
Business-to-Consumer (B2C)
Consumer-to-Business (C2B)
Consumer-to-Consumer (C2C)
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In a situation where your team faces a problem for which there is no guaranteed optimal solution, and you need practical shortcuts to guide your decision-making, which approach would be most appropriate?
Satisficing
Optimization
Trial and Error
Heuristics
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main function of Expert Systems in Specialized Business Information Systems?
Creating immersive virtual environments
Emulating human expertise in specific domains
Predicting future trends and behaviors
Generating architectural designs
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If you plan to collaborate with other businesses, such as wholesalers or retailers, in the distribution of your handcrafted jewelry, which e-commerce model suits this scenario?
Consumer-to-Consumer (C2C)
Business-to-Consumer (B2C)
Business-to-Business (B2B)
Consumer-to-Business (C2B)
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In business, how do organizations use AI for predictive analytics?
Troubleshooting technical issues
Forecasting future trends, behaviors, or issues
Emulating human expertise in specific domains
Simulating real-world combat scenarios
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You're considering selling some of your excess jewelry-making supplies to fellow artisans. Which e-commerce model aligns with this peer-to-peer exchange?
Business-to-Government (B2G)
Business-to-Business (B2B)
Consumer-to-Business (C2B)
Consumer-to-Consumer (C2C)
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