PAYMENTS

Where can we see the invoices?

• AR

• SUBS

• PAYMENTS

We always update the start date/ subs date.

• TRUE

• FALSE

We can only add/edit/delete payment method on payments tab.

• TRUE

• FALSE

Which tab should we click to identify if the customer is on autopay of manual billing?

• AR

• SUBS

• PAYMENTS TAB

We can adjust the start date 10 days forward and 3 days backward.

• TRUE

• FALSE

If customer will be paying for a Door/Window Sensor and MMR for $63.99, what should you select as the reason for the payment?

• Monthly Monitoring

• Equipment

• Others

It is advisable to capture payment once instead of processing it separately.

• TRUE

• FALSE

Where can you see the payment history?

• Payments Tab

• AR Page

• SUBS

We ALWAYS mask the call when processing payment.

• TRUE

• FALSE

We ALWAYS mask the call when adding payment method (CC/EFT).

• TRUE

• FALSE