Nonverbal Communication
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CCSS covered
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10 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 10 pts
What is Nonverbal Communication?
Getting messages across with facial expressions
All of the above
Communicating with someone by using gestures
Using your body language to convey something to someone else
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
2.
MULTIPLE CHOICE QUESTION
10 sec • 10 pts
Facial expressions, posture and eye contact are all skills in ....?
Anti-verbal communication
Verbal communication
Post-verbal communication
Nonverbal communication
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
3.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
One of the best ways to show customers you are listening is...?
Asking them to repeat what they said
Appropriate amount of eye contact
Frowning at the customer
Talking to the person next to you
4.
MULTIPLE CHOICE QUESTION
10 sec • 10 pts
Non-verbal communication can stand-alone by itself and it is not linked to verbal cues?
False
True
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
5.
MULTIPLE CHOICE QUESTION
10 sec • 10 pts
Communication without words is called?
Nonverbal communication
Verbal communication
Interpersonal communication
Silent speaking
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
6.
MULTIPLE CHOICE QUESTION
10 sec • 10 pts
The gesture of crossed arms means that the person is most likely ____________
Upset
Selfish
Angry
Protecting themself
Tags
CCSS.L.1.6
CCSS.L.3.6
CCSS.L.K.5A
7.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
Communication achieved using facial expressions,eye contact, movements, and gestures
......
Rate
Body language
Eye contact
Tone
Tags
CCSS.L.1.6
CCSS.L.3.6
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