October OJT test

What filter you will apply if the customer asks "modular kitchen"*

• Share the disclaimer
• Apply "semi furnished" filter and share the disclaimer
• Appy "semi furnished" and "fully furnsihed" filter
• Apartment

If the customer says the rent budget is 20k - how you will apply the rent budget filter

• min rent budget as zero and max rent budget as 20k
• max rent budget as 20k
• min rent budget as 10k and max rent budget as 20k
• min rent budget as BLANK and max rent budget as 20k

Can we take radius for the location

• Yes
• No

If the customer says tenant type as unmarried couples/live in relationship/staying with fiance/staying with cousin/two boys one girl - what filter you will apply

• family
• bachelor
• bachelor and share the disclaimer
• share the disclaimer

If the customer asks he wants 1200 sqft - What filter you will apply

• share the disclaimer
• Apartment
• lift
• area preferencec - min (sqft)

How you will find the "user insights" option in the outbound call

• user history
• message report
• click on hyperlink (in front of the number) - UDB will open - under the user insight header we can find the user insights tab
• under user state

We can refresh the hold after 2 minutes

• Yes
• No

What do you mean by specific requirement

• the requirement for which we do not have filter in the requirement window.
• Special requirements
• balcony
• east/north facing

The customer is looking residential property for commercial use - what is the tenant type do we need to apply

• family
• bachelor
• company
• bachelor/company

If the customer says to call back on tomorrow - but tomorrow is my WOFF/Leave - what follow up details do we set?

• set the follow up for tomorrow
• set the follow up for tomorrow and inform to UL/UH
• We will ask the customer that sorry, am not available tomorrow, can i call back day after tomorrow - depends on the customer words - we will set the follow up details
• None of the above