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04 DESEMBER 2023

Quiz
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Other
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Professional Development
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Medium

Ekka A
Used 1+ times
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13 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
a. Nama lengkap, Nomor CIF, Nomor rekening
b. Nama Ibu kandung, Nomor rekening, Nomor Kartu debit/kredit
c. Nama Lengkap, jenis kelamin, agama
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berapa lama SLA/ Jangka waktu penyelesaian klaim transaksi financial pada jaringan ATM Bank Sinarmas dihitung sejak permasalahan diterima oleh Divisi E-Channel Operations ?
a. Maksimal 3 hari kerja
b. Maksimal 7 hari kerja
c. Maksimal 12 hari kerja
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berapa bulan sekali cabang harus melakukan stock opname kunci SDB yang belum di sewakan?
a. 1 Bulan sekali
b. 2 Bulan sekali
c. 3 Bulan sekali
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berapa lama batas waktu penyelesaian (SLA) terkait permasalahan penggunaan layanan digital (IB personal, IB corporate, simobi plus konvensional, dan simobi plus syariah) untuk transaksi transfer BI-Fast?
a. 2 hari kerja
b. 3 hari kerja
c. 5 hari kerja
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berikut ini bank notes yang tidak dapat diterima ketika bertransaksi di Bank Sinarmas, yakni...
a. AUD
b. SGD
c. NZD
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
HO wajib melakukan sampling visit ke nasabah NTB sekurang-kurangnya berapa kali dalam sebulan?
a. 1 kali
b. 2 kali
c. 3 kali
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berapa bulan sekali nomor kombinasi khasanah wajib diganti secara periodik?
a. 3 Bulan sekali
b.6 Bulan sekali
c. 12 Bulan sekali
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