Business Studies 9 review

When authority is passed down the chain of command this is known as:

• Delegation

• Span of control

• Levels of hierarchy

• Centralisation

Which of the following is not a role of management?

• Planning

• Controlling

• Organising

• Creativity

Which of the following is a feature of an autocratic leadership style?

• Communication is two-way

• Employees are involved in decision-making

• Communication is one-way

• There is little input from the leader

Negotiations between a trade union and an employer are known as:

• Collective decision-making

• Collective responsibility

• Collective agreement

• Collective bargaining

Which of the following is an advantage of external recruitment?

• It is less costly than internal recruitment

• The best person is recruited

• There will be a wider choice of applicants

• It motivates existing employees

The candidates selected for interview from all of the applicants are known as a:

• Person specification

• Panel

• Shortlist

• Job description

Which of the following is a disadvantage of off-the-job training?

• It is less expensive than other types of training

• It improves employees’ skills

• It is more expensive than other types of training

• It is only used to train managers

Which of the following is the best description of ‘redundancy’?

• An employee is dismissed for disciplinary reasons

• An employee is not motivated at work

• An employee must learn new skills

• An employee’s job is no longer required

Which of the following is not a legal control over the employment of employees?

• Contract of employment

• Discrimination

• Maximum legal wage

• Health and safety

Effective communication requires:

• Speaking clearly

• A written record

• Feedback

• Technology