communication skill

Decoding is

• Process of attaching meaning to words, symbols, and behaviors

• Critically thinking

• Communicating effectively

• A type of communication delivery

______________ are the means used to send messages during communication

• Messages
• Channels
• Communication
• Nonverbals

What body language shows you are listening

• Turning away from the speaker

• Nodding and making eye contact

• Looking out of the window

• Chatting to people

Which of the following is a barrier to communication?

• Message is not clear

• Not listening

• Lack of language skills

• All of the above

body language is important because

• People can see how you feel

• it is possible to find the hidden meaning in signs

• People rely upon actions not words

• We all need to be observant

The message is __% spoken word

• 7

• 38

• 55

• 6

If you need to communicate with other employees inside your business regarding a change in insurance costs, you would most like use a:

• Business Letter
• Personal Business Letter
• Memo
• E-Mail

To send a message from one person, thing, or place to another is an example of

• decoding.
• receiving.
• transmitting.
• storing.

not having good eye contact generally does NOT mean

• anxiety

• defenselessness

• aviodance

• disruption

When you speak, your listener gets messages from...

• What you say and your vocabulary
• How you look and your words
• What you say, how you act, and your accent
• What you say, how you act, and how you look

Tags

CCSS.L.1.6

CCSS.L.3.6