Posttest unit 2 (30000-1207)

What  is  not  in  the  letterhead?

• Name  of  the  office

• Subject line

• Complimentary close

• Telephone  number

• Home  number  and  street

What  is  not  part of  address?

• Name  of  the  office

• Subject line

• Complimentary close

• Telephone  number

• Home  number  and  street

What  is  not  part  of  business letter?

• Inside  address

• Signature

• Date

• Salutation

• Postscript

What  is  not  part  of  inquiry  letter?

• identification initials

• Price list

• Catalogue

• Brochure

• Delivery time

What  is  rule  of  business  e-mail writing?

• Use  a  complete  sentence. 

• Use  an  appropriate greeting.

• Use contractions.

• Use abbreviations.

• Use  an  appropriate  ending.

What  is  used  for  e-mail enquiry?

• Up-to-date price list

• Bank  charges

• Shipping rates

• An  advertised  price

• Package

What  is  not  part  of  e-mail?

• Introduction

• Opening  salutation

• Sender’s name

• Reason  for  writing

• Logo

What   is  not  part  of  business  e-mail ?

• Closing  salutation

• Have a purpose

• Closing  sentence

• Sender’s name

• A programmer

What  is  purpose  of  first-contact  e-mail?

• Details  of  career            

• Trainee programmer

• Your  own  reason

• Opportunities for work

When  do you  use  e-mail?

• Details  of  career            

• Trainee programmer

• Your  own  reason

• Opportunities for work