INTRODUCTION TO PRODUCTION AND OPERATION MANAGEMENT (PART 1)

The process which combines and transforms various resources used in the production/ operations into value added product/service in a controlled manner.

• Production and Operation Management

• Production Management

• Operation Management

What are the Objectives of Production and Operation Management?

" To produce goods and services of... ?

(a)  

The quality of the product is established based upon consumer's need

(a)  

The manufacturing organization should produce the products in right number

(a)  

Timeliness of delivery is one of the important parameter to judge the effectiveness of production management

(a)  

It must be established before the product is actually manufactured

(a)  

Activities that establish a course of action and guide future decision making

• Planning

• Organizing

• Staffing

• Directing

Operations managers establish a structure of roles and the flow of information within the operation's system

• Organizing

• Directing

• Staffing

• Controlling

An operation of recruiting the employees by evaluating their skills , knowledge and then offering them to specific job roles

• Staffing

• Controlling

• Planning

• Directing

The process in which the managers instruct, guide and oversee the performance of the workers to achieved predetermined goals

• Directing

• Staffing

• Planning

• Controlling