ST Pickups Quiz

What is StarTrack Contact centre phone number

• 132345

• 123456

• 132354

• 132233

Which StarTrack service offers same day delivery 24 hours 365 days a year

• Overnight

• Next Flight

• Express

• Premium

What is StarTrack website address

• www.startrek.com.au

• www.startrack.com

• www.startrack.com.au

• www.startrackexpress.com

Where are StarTrack contact centres located

• Brisbane CBD, Melbourne CBD, Darra

• Darra, Tullamarine, Adelaide CBD

• Darra, Tullamarine, Melbourne CBD

• Tullamarine, Darra, Perth CBD

What is the minimum pick up window for a pickup

• 1 hour

• 3 hours

• 2 hours

• 4 hours

What is the cut-off time for pick up from shopping centers

• 1pm

• 3pm

• 12pm

• 2pm

What is the opening script for Pickups

• Welcome to StarTrack

• This is Startrack

• Thank You for calling PickUps, this is ……

• Thank You for calling customer service, this is …..

Which status identifies an Active booking

• Accepted

• Dispatched

• Agent

• All the answers

What is the email address for lodging feedback / complaints

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

How would you permanently cancel a daily pickup

• Refer the customer to their Account Manager

• Cancel the Daily PickUp in PeopleSoft

• Call the radio room to advise

• Refer to Credits team