Soft Skills in the Workplace Quiz

What are hard skills in the workplace?

• Problem solving and conflict management

• Leadership and communication skills

• Job-specific technical skills

• Ability to work well with others

What is the difference between hard skills and soft skills?

• Hard skills are related to flexibility, while soft skills are related to adaptability

• Hard skills are about problem solving, while soft skills are about communication

• Hard skills are related to leadership, while soft skills are related to teamwork

• Hard skills are job-specific technical skills, while soft skills are general ability to work well with others

What is the top soft skill on almost every list?

• Communication

• Interpersonal skills

• Work ethic, self motivation

• Leadership

What does verbal communication often involve?

• Ability to communicate assertively

• Supportive and positive nonverbal cues

• Good public speaking and presentation skills

• Friendly and courteous attitude

What does interpersonal skills include?

• Good storytelling skills

• Ability to communicate assertively

• Listening well to others and showing empathy

• Logical reasoning and critical thinking

What does work ethic and self motivation involve?

• Ability to meet deadlines and time management

• Collaborating work cooperatively with others

• Flexibility and adaptability

• Good public speaking and presentation skills

What does teamwork often mean?

• Ability to communicate assertively

• Ability to work well under pressure on deadlines

• Ability to manage and resolve conflict

• Ability to collaborate work cooperatively with others on joint projects

What does problem solving usually involve?

• Ability to think through an issue clearly and reasonably

• Ability to communicate assertively

• Ability to manage and resolve conflict

• Ability to work well under pressure on deadlines

What does flexibility and adaptability involve?

• Ability to communicate assertively

• Ability to collaborate work cooperatively with others on joint projects

• Ability to work well under pressure on deadlines

• Ability to be open to change and find new ways of doing things

What does conflict management and negotiation involve?

• Ability to be open to change and find new ways of doing things

• Ability to communicate assertively

• Ability to collaborate work cooperatively with others on joint projects

• Ability to manage and resolve conflict