LO4 4.1-4.5

Eye contact and body language are:

• Verbal communication

• Interpersonal skills

• Written communication

• Barriers to communication

Talking about SSDs and HDDS and bandwidth would be considered what type of language?

These can be opened and closed

• Verbal communication

• Questioning techniques

• Barriers

• Written communication

Which one is not a barrier to communication?

• Noise

• Distraction

• Disabilities

• Dial-up

Your desire to get something done is what personal attribute?

• Self motivation

• Repect

• Punctuality

Which attribute would be very important for a web designer who meets clients to find out what type of website they want

• Written, numerical and verbal skills

• Leadership

• Team working

Which attribute would be most useful for a programmer who has to come up with new python code for new apps?

• Respect

• Leadership

• Problem solving

Ready for Work? Whats the three letters you need to know?

Why is it important for employees to have many positive attributes and be ready for work? Pick 3

• More sales

• Better reputation

• Repeat custom

• To reduce sales

Which one is not a feature of being ready for work?

• Team working

• Attitude

• Presentation

• Dress