ENGL 111: LA7 & SQ7

It’s okay to speak before you think because you can say  “sorry” or they’ll forget it anyway.

• False

• True

Talking to survivors of civil war; what kind of barrier in communication is most likely happen?

• systematic barriers

• psychological barriers

• attitudinal barriers

• language barriers

Shery was scheduled to meet a potential client inside a mall. She was trying to find an empty slot and kept going around for 15 minutes.  She finally spotted an empty slot and tried to park facing the wall.  Unfortunately, the angle of her car was not enough for her to drive in the parking slot, so, she put her car on reverse and drove a few feet back so she can adjust the angle of her car.  Suddenly, another car appeared and took her spot.  He quickly went down, and winked at Shery.  He blurted out “daig nang mabilis ang mabagal “  and proceeded to walk away. Shery was fuming mad because she was already running late.  She suddenly shifted gears, stepped on the gas pedal and aimed for the car of the driver who took her slot. She slammed her car into the back of the arrogant driver’s car.  The man who owned the car stood shocked in his place.  Shery went down, went through her wallet and handed her business card.  She gave him a tight smile and said “daig nang mayaman ang mabilis”. She went back in her car and went around to look for an empty parking space. What could Sherry have done to constructively call out the rude driver?

• Keep emotions at bay and assert yourself.

• Practice active listening

• Pay attention to nonverbal cues.

• Keep emotions at bay.

Physical barriers include geographic distance between source and receiver of message.

• True

• False

Little Manuel’s teacher reprimanded him for coloring the leaves on the trees yellow and the sky orange.  He didn’t understand why the teacher would get mad at him, he looked at the crayons and looked out of the window. He didn’t see anything wrong so he continued coloring pictures that way.  Again and again, his teacher kept on telling him that what he was doing was wrong. So, he started to shy away from his classmates because of embarrassment. Manuel’s teacher became concerned. She called the boy’s parents to school. After consulting with Manuel’s parents, she found out that he was colorblind.  The teacher apologized to Manuel’s parents.

• 
  Physiological

• Pathetic

• Telepathic

• Physical

Knowing when to say “no” is a barrier to communication.

• False

• True

When idioms and jargons are used 

• 
  psychological barriers

• language barriers

• systematic barriers

• attitudinal barriers

An army veteran keeps on telling the same story again and again.  Every time he gets the opportunity to tell his story, he will do it.  His kids and grandchildren would endure the story telling just to show that they’re listening but they keep looking down their phones or try to make excuses to go away.  One day, this veteran met the new gardener.  The gardener kept silent and nodded his head every now and then while the story was being told. The old man would tell his stories in animated way.  Every time they bumped into each other around the house, the gardener would smile. On the fifth day after the gardener was hired, the old man stopped telling his stories and remained silent but smiling.  The veteran’s son saw the change in his father and observed how fond the old man was to the gardener.  He approached the gardener and tried to talk to him but then found out that the gardener was mute.  Which strategy was at play in the story?

• Practice active listening and pay attention to nonverbal cues.

• 
  Practice active listening

• Keep emotions at bay.

• Pay attention to nonverbal cues.

Ethel is from Bohol and she transferred to Manila on her first year in college.  While hanging out with her new friends in the school garden, she noticed a big, black bird land on the mango tree infront of them.  She exclaimed, “ Ui! That langgam’s really big!” So her classmates immediately stood up and started hopping while looking down on the ground.

• 
  Telepathic

• Language

• Pathetic

• Physiological

Talking to a Japanese person who knows little English

• language barriers

• attitudinal barriers

• systematic barriers

• psychological barriers