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Professional Development

74 Qs

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TSP

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Professional Development

Practice Problem

Medium

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Recel Sarmiento

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74 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Negotiation and Transaction is under what STEP# in Toyota Sales Process

4

5

6

7

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What step in the Sales Process wherein customer already arrived at PURCHASING a vehicle? The customer will make a final decision to buy under this step.

Negotiation and Transaction

Vehicle Delivery

Follow-up

Test drive

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Under Negotiation and Transaction, it is important for the customer to find a _____ and _____ that matches his/her ______.

model, deal, needs

model, variant, income

dealer, deal, income

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The goal of the Sales Pocess #6 is for the customer to decide if the proposed ______ is perfect form him/her

transaction

deal

vehicle

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Key person involved under Negotiations and Transaction are as follows: MP, Food Ambassador, Sales Admin, VSM, TSure Assessor, GRM, Cashier, Financing Coordinator and Accessories Personnel.
The statement is correct?

Yes

No

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who among the key persons are responsible in giving updates regarding list of vehicle stock and delivery timing?

MP

GRM

VSM

Sales Admin

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who among the key persons are responsible in screening the customer's documents for authenticity, completeness and accuracy?

MP

GRM

VSM

Sales Admin

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