PM Reviewer

Quality is defined as?

• verification of the data captured and carrying out necessary rectification in case of errors in data

• The performance specification to which a product is produced.

• The degree to which a set of inherent characteristics fulfill requirements

• a method for calculating the costs companies incur ensuring that products meet quality standards

What is the primary goal of Quality Management?

• Increasing profits

• Reducing employee turnover

• Meeting customer requirements and enhancing product or service quality

• Maximizing production speed

What tool is commonly used in Quality Management to identify and prioritize problems or issues based on their frequency and impact?

• Pareto chart

• Gantt Chart

• Flowchart

• Fishbone Diagram

What are the typical categories or branches on the Fishbone Diagram used to categorize potential causes?

• The 5 M's (Man, Machine, Material, Money, Military)

• The 5 M's (Man, Machine, Material, Method, Measurement)

• The 5 M's (Man, Machine, Material, Money, Measurement)

• The 5 M's (Manufacturing, Machine, Material, Money, Method)

Which of the following is NOT one of the 7 Basic Quality Tools (7QC Tools)?

• Mind map

• Flowchart

• Scatter Diagram

• Histogram

Which task can start as soon as "Framing and Roofing" is completed?

• Interior Finishing

• Electrical and Plumbing Installation

• Obtain Permits

• Exterior Landscaping

What does the "Six Sigma" represent in the context of TQM?

• A process improvement methodology that aims to reduce defects and variation

• The number of employees involved in quality control

• A company's profit margin

• A measurement of product quality

What is the purpose of a "Root Cause Analysis" in Quality Management?

• To streamline production processes

• To assign blame for quality issues

• To identify the underlying reasons for quality problems and prevent their recurrence

• To track changes in customer preferences

What is the key concept behind the "Cost of Quality" in TQM?

• Reducing the cost of manufacturing

• Recognizing that quality-related costs can be categorized as prevention, appraisal, and failure costs

• Balancing the budget

• Increasing the price of products

When conducting a TCO analysis for a software application, what is an example of an intangible cost?

• The cost of software licenses

• The cost of lost productivity due to system downtime

• The cost of technical support

• The cost of hardware infrastructure