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Our company is ___ into threee business units

• Include

• Charge

• Consist

• Divided

The person who buys the product

• Purchase

• Customers

• Buy

• Sell

He's the person ___ of buying units

• chief

• In charge of

• responsibility

• deal with

The person who is ready to accept the punishment for a mistake

• 
  Responsible

• Possibility

• Ability

• agility

She knows how to ___ stress.

• Deal with

• Work

• Do

• With

Part of the structure responsible for certain issues

• Company

• Base

• Office

• Departament

The process of creating, promoting and providing a product or service to customers

• Purchase

• Marketing

• Shoping

• Sell

The institution that receives calls

• Communications Department

• Head office

• Call centre

• Salles departament

After a bad start in 2007, it ___ again to 36,1%

• Change

• Rise up

• Went down

• Went up

It ___ again at the end of the year, but rose again in 2008

• Went down

• Rose

• Go down

• Down